Shipping & Return_
For any e-store inquiries please send us an email at jennifer[at]weirdfishes.eu
We currently only ship withing the EU.
€ 6,00 and free delivery for orders over €250,00
€20,00 and free delivery for orders over €350,00
It is also possible to pick up your purchase at our design studio. If you would like to use this service, please send an email to jennifer[at]weirdfishes.eu and we can schedule an appointment
rest of the world
If you wish to purchase but your shipping destination is outside the EU, please don't hesitate to send a message to jennifer[at]weirdfishes.eu and I'm happy to find a suitable solution.
Please note that our shipping costs do not include import duties and taxes.
We do not ship to P.O. Boxes.
Goods are dispatched from Monday to Friday (excluding holidays). Your order will be send within 3 to 5 days or as soon as we have received the payment. Estimated delivery time will be around 2 to 4 business days. You will receive a tracking number via email when your order leaves our warehouse. Please allow 48 hours for the tracking information to become available.
If you have any questions regarding your shipment, please contact us at jennifer[at]weirdfishes.eu with your name and order number, and we will look into it for you.
During holidays or due to special circumstances, shipping may take a little longer.
We work with the following partners: PostNL and DHL.
We ship directly from our studio, Veerpolder 19-014, 2361KX, Warmond, Netherlands
returns and refunds_
You have 14 days upon receipt of your order to return your item(s) and get a full refund. If you want to return an item please send an email within 7 working days after delivery at jennifer[at]weirdfishes.eu about your return or exchange. Please mention your reason for return and the order number.
The returned items must be new, unused, in perfect condition and unworn and in their original packaging and garment tags still attached in order to get a full refund. Damaged articles or stains will not be accepted.
You will be responsible to pay for the shipping costs.
The shipping costs are not refundable.
You should use a trackable shipping service and purchase a shipping insurance as we cannot guarantee we will receive the returned item(s) otherwise.
Once we receive your returned item(s), we’ll notify you of the approval or rejection of your refund. If your return is approved, you will automatically receive your refund receipt via email and the refund will be applied to your credit card within 14 business days. (depending on the payment method you used).
Orders that are refused upon delivery or are not collected, we charge € 15.00 restocking costs.
All items purchased at retailers and not via our online store can not be returned to our online store. You should contact your retailer.
The articles must be returned to:
attn. Jennifer de Bruyckère
2361 KX Warmond
In the event that your order arrives damaged in any way, please email us as soon as possible at jennifer[at]weirdfishes.eu with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Custom made orders are not eligible for the right of withdrawal or return.
Jennifer de Bruyckère articles that were not purchased through this website cannot be returned or exchanged.
Weird Fishes is not responsible for any damage, theft or loss. Weird Fishes_ is the company under which the brand Jennifer de Bruyckère operates.